Explore a Career with Staybridge Suites

Explore a Career with Staybridge Suites
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Full-Time Front Desk Agent / Night Auditor

Job Title: Full-Time Front Desk Agent / Night Auditor

Location: Staybridge Suites West Des Moines
Position Type: Full-Time (4 days/week)

Schedule:

  • 2 Evening Shifts: 3:00 PM – 11:00 PM

  • 2 Overnight Shifts (Night Audit): 11:00 PM – 7:00 AM

  • Weekends Required

Overview:
Staybridge Suites West Des Moines is hiring a dependable, customer-focused Full-Time Front Desk Agent/Night Auditor. If you have a welcoming personality and a commitment to great service, we’d love to meet you. No prior hotel experience is necessary — we provide training!

Key Responsibilities:

  • Greet guests warmly and assist with check-ins and checkouts.

  • Handle reservations, answer inquiries, and respond to guest needs.

  • Process payments, issue room keys, and ensure billing accuracy.

  • Maintain a clean, organized, and professional front desk environment.

  • Perform nightly audit procedures to verify and balance daily transactions.

  • Communicate important shift updates to management and the next shift.

  • Follow all hotel policies, including safety and emergency procedures.

Qualifications:

  • High school diploma or equivalent required.

  • Previous customer service experience preferred.

  • Basic math skills and computer proficiency.

  • Strong attention to detail and ability to multitask.

  • Friendly, professional, and reliable with strong communication skills.

  • Flexible availability, including weekends.

Physical Requirements:

  • Standing, sitting, and walking for extended periods.

  • Lifting up to 50 lbs as needed.

Why Join Us?

  • Competitive pay

  • Supportive and inclusive work environment

  • Opportunities for professional growth

  • Staff discounts on hotels

Apply today and become part of our team at Staybridge Suites West Des Moines!

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