Explore a Career with Staybridge Suites

Explore a Career with Staybridge Suites

Full-Time Front Desk Agent

Job Title: Full-Time Front Desk Agent (7:00 AM – 3:00 PM)

Location: Staybridge Suites West Des Moines
Position Type: Full-Time (4 days/week)
Schedule:
4 Morning Shifts: 7:00 AM – 3:00 PM
Weekends Required


Overview:
Staybridge Suites West Des Moines is hiring a dependable and customer-focused Full-Time Front Desk Agent for our morning shift. If you're a natural at making people feel welcome and can stay organized in a fast-paced environment, we’d love to hear from you. No prior hotel experience needed — we’ll train the right person!


Key Responsibilities:

  • Welcome guests and assist with check-ins and checkouts

  • Handle reservations and respond to guest questions or needs

  • Accurately process payments and ensure billing is correct

  • Keep the front desk and lobby areas clean and professional

  • Assist with breakfast and morning guest needs as needed

  • Communicate shift updates and guest issues clearly to management and the next shift

  • Follow all hotel policies, including safety and emergency procedures


Qualifications:

  • High school diploma or equivalent

  • Customer service experience preferred

  • Basic math and computer skills

  • Friendly, dependable, and professional demeanor

  • Strong communication and multitasking abilities

  • Must be available to work weekends


Physical Requirements:

  • Standing, walking, and sitting for extended periods

  • Lifting up to 50 lbs as needed


Why Join Us?

  • Competitive pay

  • Supportive, team-oriented environment

  • Opportunities for growth and advancement

  • Staff hotel discounts

Apply today and start your hospitality career at Staybridge Suites West Des Moines!

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