Explore a Career with Staybridge Suites

Job Title: Full-Time Front Desk Agent / Night Auditor

Location: Staybridge Suites West Des Moines
Position Type: Full-Time (4 days/week)

Schedule:

• 2 Evening Shifts: 3:00 PM – 11:00 PM

• 2 Overnight Shifts (Night Audit): 11:00 PM – 7:00 AM

• Weekends Required

Overview:
Staybridge Suites West Des Moines is hiring a dependable, customer-focused Full-Time Front Desk Agent/Night Auditor. If you have a welcoming personality and a commitment to great service, we’d love to meet you. No prior hotel experience is necessary — we provide training!

Key Responsibilities:

• Greet guests warmly and assist with check-ins and checkouts.

• Handle reservations, answer inquiries, and respond to guest needs.

• Process payments, issue room keys, and ensure billing accuracy.

• Maintain a clean, organized, and professional front desk environment.

• Perform nightly audit procedures to verify and balance daily transactions.

• Communicate important shift updates to management and the next shift.

• Follow all hotel policies, including safety and emergency procedures.

Qualifications:

• High school diploma or equivalent required.

• Previous customer service experience preferred.

• Basic math skills and computer proficiency.

• Strong attention to detail and ability to multitask.

• Friendly, professional, and reliable with strong communication skills.

• Flexible availability, including weekends.

Physical Requirements:

• Standing, sitting, and walking for extended periods.

• Lifting up to 50 lbs as needed.

Why Join Us?

• Competitive pay

• Supportive and inclusive work environment

• Opportunities for professional growth

• Staff discounts on hotels

Apply today and become part of our team at Staybridge Suites West Des Moines!